CyberProva transparency

Service providers and subprocessors

Providers used to host CyberProva, authenticate users, process payments and deliver service messages.

Provider scope and processing locations

This list describes service-provider roles; the Privacy notice and Terms explain the controller/processor relationship, transfers and subprocessor terms. A provider's role depends on the service and data involved.

  • Microsoft Azure UK West: application hosting, database and private evidence storage. Operational logs use Azure hosting in the United Kingdom.
  • Microsoft Entra ID and Microsoft Graph: authentication and authorised reads from connected tenants. Processing follows Microsoft's service arrangements.
  • Stripe: subscription billing and payment processing, under Stripe's processing arrangements; not a promise of UK-only processing.

Service email and optional assistant

The service uses configured SMTP delivery for invitations and notifications. The deployment's published email-provider name is shown below when configured. Optional assistant processing is listed only when enabled.

  • The provider register below names the service-email provider and distinguishes published provider information from any unconfirmed service-specific location.
  • Email delivery also involves the recipient's email provider and its processing arrangements.
  • See the Terms for the notice and objection process for subprocessor changes.

Provider register

Provider, purpose, data and processing location
ProviderPurposeData processedProcessing/location information
Microsoft AzureApplication hosting, database, private file storage and operational logsWorkspace and account identifiers, assessment results, uploaded evidence, service messages and technical logsMicrosoft Azure UK West for CyberProva's deployed application, database and evidence storage. Operational logs use Azure hosting in the United Kingdom. See the Privacy notice for transfer arrangements.
Microsoft Entra ID / Microsoft GraphAuthentication and authorised tenant configuration readsSign-in identifiers, tenant and directory information, authorised configuration and activity observationsMicrosoft service arrangements and the connected tenant's configuration; not a claim that every authentication or Graph operation occurs only in the UK.
StripeSubscription billing and payment processingBilling contact details, payment information handled by Stripe, subscription identifiers and payment eventsInternational processing under Stripe's service arrangements. Stripe privacy notice.
Service-email delivery providerTransactional service email: invitations and notificationsRecipient email address, sender/reply-to details and service-message content, including invitation links and notificationsService email uses a separate SMTP provider. Provider details are available on request; its account-specific hosting location has not been confirmed.